On Friday, Airports of Thailand Public Company Limited (SET: AOT) posted on its official Facebook page requesting passengers to allocate at least 4 hours for travel to avoid any potential flight disruptions or errors due to issues with the ground service system.
Airlines that have been affected by the issue are as follow:
Suvarnabhumi International Airport
- CEBU PACIFIC AIR (5J)
- GO AIRLINES (INDIA)
- PRIVATE LTD. (G8)
- HONG KONG EXPRESS AIRWAYS (UO)
- INDIGO AIRLINES (6E)
- JETSTAR AIRWAYS PTY LIMITED (JQ)
- JETSTAR ASIA AIRWAYS PTE LTD. (3K)
- SCOOT (TR)
- SPICEJET LTD. (SG)
- THAI AIR ASIA CO.LTD. (FD)
- THAI AIRASIA X (XJ)
- Norse Atlantic Airways (NO)
Don Mueang International Airport
- Thai Air Asia (FD)
- Air Asia Berhad (AK)
- Philippines AirAsia (Z2)
- Indonesia AirAsia (QZ)
Chiangmai International Airport
- Thai Air Asia (FD)
Mae Fah Luang Chiang Rai International Airport
- Thai Air Asia (FD)
Hat Yai International Airport
- Thai Air Asia (FD)
- Scoot Tiger (TR)
Phuket International Airport
- Thai Air Asia (FD)
- Air Asia Berhad (AK)
- Firefly Airlines (FY)
- Scoot Tiger (TR)
- Indigo (6E)
- Jet Star Asia (3K)
Meanwhile, AirAsia MOVE also announced via its official website as follows:
AirAsia MOVE is currently affected by a global IT issue, affecting reservations for AirAsia and other airlines’ flights on our platform. Other services such as flight check-in, Flight + Hotel bookings, AirAsia Points issuance and redemption and duty-free are unavailable at the moment. We appreciate your patience as we work to resolve this issue promptly.
Given the current situation, it is possible that these issues are connected to the Microsoft cloud outage, which aligns with reports of disruptions impacting U.S. airlines today.
On Thursday, Microsoft indicated that the outage affected Azure services in the Central U.S. region, with subsequent disruptions to various Microsoft 365 apps and services. Although Microsoft has largely recovered the affected services, some customers may still face residual issues in the region.
American Airlines, Delta Airlines, and United Airlines enforced ground stops on Friday morning citing communication problems, shortly after Microsoft resolved a cloud services outage that affected several carriers, such as Frontier Airlines, Allegiant, and SunCountry.
The Federal Aviation Administration (FAA) did not immediately comment on the situation, while it remains unclear if the flight disruptions were directly related to the earlier Microsoft cloud outage.
Frontier had to cancel 147 flights and delay 212 others, while Allegiant experienced delays in 45% of its flights, and SunCountry in 23%. The extent of the impact on flight schedules was not disclosed by the airlines.
On the other hand, numerous businesses and individuals reliant on Microsoft services are currently experiencing significant outages both in the UK and internationally, resulting in non-functional laptops and systems.
The outage has had a ripple effect, impacting banks, IT firms, and airlines throughout the morning on Friday.
