AIS Enhances the Capabilities of Its Autonomous Network towards a Self-Evolving Network in 2025

Advanced Info Service (SET: ADVANC) is ready to connect happiness for customers and all Thai people as we welcome the festive season and the New Year 2025. Kicking off early with a grand surprise event, the AIS FANTIVAL 2024, on December 14, to thank our customers. We confirm the readiness of our intelligent networks, both mobile and home internet, ensuring a seamless experience during the New Year holidays—whether traveling, returning home to spend time with family, or joining countdown events nationwide.

By enhancing AI and Autonomous Networks, AIS has developed a Self-Evolving Network (SEN), which can autonomously manage usage and capacity in real-time. This allows AIS engineers and technicians to monitor, prevent, and resolve issues across networks before they occur. The 24-hour War Room during the long holiday ensures customer support nationwide across AIS 5G, 4G, AIS Super WiFi, and home internet services like AIS FIBRE 3 and 3BB FIBRE 3.

Additionally, AIS is offering exciting privileges, from delicious food and travel insurance to big year-end prizes, ensuring a smooth and happy start to the New Year.

Prathana Leelapanang, Chief Consumer Business Officer AIS, said, “The New Year holiday is a time of joy when many Thai people travel back to their hometowns or go on vacation. As the leading digital service provider in the industry, with the most robust network, AIS 5G coverage reaches over 95% of the population, enabling us to provide customers with deep, high, wide, and far-reaching services. We want to be part of the happiness as we bid farewell to the old year and welcome the new one, ensuring that customers and Thai people can enjoy seamless communication, social media, posting, downloading, sharing, and spreading joy throughout the New Year celebrations with peace of mind.

In addition to implementing AI and Autonomous Networks, which feature intelligent Self-Evolving Networks, we are fully prepared by enhancing communication network capacity at countdown event locations nationwide, including centralwOrld Bangkok Countdown 2025, SIAM PARAGON THE MAGICAL COUNTDOWN CELEBRATION 2025, ONE BANGKOK COUNTDOWN CELEBRATION 2025 in Bangkok, PATTAYA COUNTDOWN 2025 in Chonburi, KORAT COUNTDOWN 2025 in Nakhon Ratchasima, HATYAI COUNTDOWN 2025 in Songkhla, and AMAZING CHIANG MAI COUNTDOWN 2025 in Chiang Mai. We are also focusing on major travel routes for those returning home or heading to tourist destinations across the country by increasing capacity at existing base stations and installing temporary base stations (Mini Towers). Additionally, we are monitoring customer usage 24/7 at over 5,000 locations. Moreover, we are deploying mobile base station cars and Cell-On-Wheel (COW) mobile units, and preparing our engineering teams to assist customers in delivering the best digital experience for them and all Thais.”

Tee Seeumpornroj Chief Executive Officer – Broadband Business, AIS, said, “We believe that during this time of happiness and celebration, home is another place where everyone comes together and lives as one. For our home internet service under AIS 3BB FIBRE 3, we are ready to deliver a digital experience that understands and meets the needs of everyone in the household completely, providing even more happiness. With the best and most comprehensive entertainment content available at home, we want to make the New Year a time when everyone can enjoy content together, whether it’s movies, series, sports, concerts, variety shows, documentaries, or even counting down to 2025 together, all in the comfort of home. This is made possible with a premium entertainment experience through the SMART SOUNDBAR, a smart speaker that allows everyone to experience world-class sound quality.”

For gaming enthusiasts, everyone in the family can enjoy and spend their holiday time with GAMING PLATFORMS. Our SMART AI GAMER router helps boost signal speed, reduce latency, and increase stability, ensuring superior gaming performance. Of course, during the long New Year 2025 holiday, we are fully prepared to facilitate our customers. We use AI to manage our home internet network, detecting usage levels in real-time across homes and locations. The system proactively solves issues before customers even report them, and we have teams of technicians and service staff ready to assist, ensuring continuous home internet service as we enter 2025 together.”

In addition, AIS has prepared to deliver happiness and peace of mind to customers as they transition into the New Year with exclusive privileges, surprise rewards, and many more special offers through AIS Points. Customers can easily access these benefits via the myAIS app, whether they are mobile or AIS FIBRE 3 customers. Some of the offers include:

  • Redeem points for a big year-end lucky draw! Use just 5 AIS Points for 1 chance to win a new electric Mini Cooper SE in Ocean Wave Green, valued at 1,724,000 baht. The more you redeem, the more chances you have to win! From now until January 31, 2025.
  • Aunjai New Year Travel Use just 10 AIS Points to redeem for New Year personal accident insurance plan (micro-insurance) with coverage up to 100,000 baht for 30 days from Muang Thai Life Assurance. Simply dial 550*3374# or use the myAIS app from December 25, 2024, to February 28, 2025.
  • Boost your luck for the New Year AIS Serenade customers can use 20 AIS Points to get a Lakshmi Art Toy Edition wallpaper with lucky colors and numbers. From now until March 15, 2025.
  • Exclusive discounts for a fun time Use 60 AIS Points to get a free Auntie Anne’s Pretzel or use 40 Points for a 20-baht discount on Dairy Queen Blizzard (s) or 110 Points for a 100-baht discount on selected menu items plus unlimited salad bar at Sizzler. Available now until March 31, 2025.
  • Aunjai Travel with safety Use 50 AIS Points for a 50% discount on B-Quik services for vehicle inspection before long trips, wheel alignment, and balancing. Special offer: AIS Serenade customers also get up to 50 baht off fuel at Bangchak stations nationwide.
  • Enjoy a relaxing holiday Receive up to 5% off accommodation bookings through Agoda until December 31, 2024. AIS Serenade Platinum customers also get a free set of drinks and snacks, and AIS Serenade Gold customers get a free drink at 19 airports nationwide.
  • Prepare for a new year trip AIS Ready2Fly roaming package customers who subscribe to plans starting from 429 baht or higher can get 10% off, up to 500 baht, when shopping at Central stores nationwide. Dial *111*5*66# to claim this offer from now until January 31, 2025. King Power members can also get up to 20% off duty-free shopping with *111*5*41# from now until March 31, 2025. Customers purchasing SIM2Fly for 549 baht or more, or two 399-baht SIMs at AIS shops at Suvarnabhumi and Don Mueang airports, can receive up to 15% off King Power coupons from now until January 31, 2025.

“On behalf of the AIS team, we confirm that we will continue to stand by our customers and all Thai people, ensuring that every moment is filled with happiness and energy as we step into 2025 in the best possible way.”