True Corporation Plc. (SET: TRUE) has deployed network engineers to inspect cell towers across Thailand following a devastating major earthquake centered in Myanmar on March 28, 2025. The earthquake caused severe tremors across many regions of Thailand, particularly in the North, Central areas, and Bangkok. Initial assessments indicate no damage, but True Corporation is conducting further inspections to ensure service reliability and safety.
The company has implemented two key measures: accepting inspection requests from building owners where True’s towers are installed, and proactively inspecting high-risk areas, particularly buildings affected by the earthquake.
Mr. Prathet Tankuranun, Chief Technology and Information Security Officer of True Corporation Plc., said, “Initial inspections conducted by the True Intelligent Network Operations Center (BNIC) confirm that our cell towers nationwide remain intact, and our network continues to function normally. However, as this is the first time Thailand has experienced such a major earthquake, we are deploying technical teams and engineers to conduct more detailed inspections, especially in hard-hit areas such as central Bangkok and high-rise buildings in Chiang Mai.”
True Corporation strictly adheres to health and safety standards during the inspection process. Engineers will only inspect buildings that have been certified as structurally safe and where permission to enter has been granted. Service continuity and the safety of customers and personnel remain the company’s top priorities. To prioritize inspections, True Corporation first analyzes whether a tower is located in a damaged building before requesting access for a full inspection.
Understanding True Corporation’s Mobile Towers
True Corporation operates two main types of mobile towers:
• Ground-based towers (Greenfield) – Installed directly on the ground.
• Rooftop towers – Installed on the rooftops of buildings.
From this earthquake incident, there are news reports about many high-rise buildings developing cracks, breaks, and having affected structures. True has therefore urgently prioritized inspecting towers installed on tall buildings as the first priority. The inspection of rooftop towers will check for building cracks that may affect the tower, water leakage, stability of the tower base, tension in supporting cables, and the overall condition of the equipment. For ground-based towers, the focus will be on foundation settlement, structural integrity of the steel framework, tightness of bolts and screws, tower alignment, condition of various supporting cables, and the condition of the concrete around the tower foundation.
Mr. Prathet added, “True Corporation’s towers are designed with three key engineering principles: high structural stability, flexible yet strong steel frameworks, and resistance to wind forces and seismic activity.”
True Corporation places a strong emphasis on tower safety design, particularly in Bangkok and surrounding provinces where the soil is softer. This robust engineering has ensured that, even after the earthquake, True’s mobile network remains fully operational. Customers of both True and dtac can rest assured about the quality of the network and the structural safety of mobile tower installations.
